Delete Account & Data
App: TaperSense
Developer: XPWORX
How to Request Deletion
Step 1 — Send a deletion request
Send an email from the email address registered with your TaperSense account to support@xpworx.com with the subject line:
"TaperSense Account Deletion Request"
In the message, confirm you would like to permanently delete your TaperSense account and associated data. If you also want to cancel any active subscription, mention that as well — you can alternatively cancel directly through the Google Play Store.
Step 2 — We verify your identity
To protect your account, we may ask you to confirm that you are the owner of the account (for example, by replying from the registered email address). We will not proceed without this verification.
Step 3 — We delete your data
Once verified, your account and associated data will be permanently deleted from our servers. This process is typically completed within 7 business days of verification.
What Data Is Deleted
- Your TaperSense account and authentication credentials.
- Cloud-synced quit plans, habit logs, and session history.
- Daily progress records and pacing analytics.
- Subscription entitlements and trial records held by TaperSense.
What Data Is Retained
We do not retain personal data after your deletion request is processed. The only exception is information we are legally required to keep (for example, transaction records required for tax or accounting obligations). Any such retained data is stored securely, is not used for any other purpose, and is deleted when the legal retention period expires.
Notes About Third-Party Data
- Google Play / RevenueCat: If you made an in-app purchase, please cancel your subscription in the Google Play Store. Purchase history held by Google Play is subject to Google's own policies and may not be deleted by this request.
- Google Sign-In: If you signed in with Google, your Google account itself is not affected; only your TaperSense account data is deleted.
- On-device data: Deleting your account on our servers does not erase data stored locally on your phone. To remove all local data, uninstall the app or use the reset option in the app settings.
Contact Us
If you have any questions about this process, please contact us:
- Email: support@xpworx.com
- Website: tapersense.com